Privacy policy

This page explains what data My Panel SMM collects, why, and what your rights are.

1. Data we collect

• Account: name, email address, password (stored encrypted, never readable), chosen language and currency.
• Orders: chosen service, public link of the profile or post, quantity, amount.
• Payments: amount, payment method, transaction reference. Card numbers and Mobile Money codes are entered with the payment provider: we never receive them.
• Security: IP address, browser and login dates, to protect your account and prevent fraud.
• Support: messages exchanged in tickets.

2. How we use it

This data is used only to provide the service (process and track your orders, credit your top-ups), send you emails about your account, answer support requests and keep the platform secure. News and promotional emails are sent only if you have not unsubscribed; every email contains an unsubscribe link.

3. Sharing

• Our service providers receive only the public link and quantity needed for delivery, never your contact details.
• Payment providers receive the information needed for the payment.
• We never sell or rent your data.

4. Cookies

Essential cookies keep you signed in and remember your preferences (language, currency, theme).

5. Retention

Account data is kept as long as the account exists. Order and payment history may be kept longer for our accounting obligations. Login logs are kept for a limited time.

6. Security

Encrypted connection (HTTPS), encrypted passwords, two-factor authentication available in “My account”, limited and logged team access.

7. Your rights

You can view and correct your information at any time in “My account”, and request a copy or deletion of your data by opening a ticket or by writing to info@mypanelsmm.com.

8. Changes

This policy may change; the version online is the one that applies.